Chapter 3: The Crew Chief’s Job versus The Supervisor’s
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1. Question
Match the Job to the Right Position:
Sort elements
- Crew Chief 1
- Crew Chief 2
- Crew Chief 3
- Crew Chief 4
- Crew Chief 5
- Supervisor 1
- Supervisor 2
- Supervisor 3
- Supervisor 4
- Supervisor 5
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Assigning tasks, duties, and hats to the crew members.
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Handling customer questions and considerations.
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Making sure that all crew members are working efficiently.
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Reviewing job plans before the job begins, clearing up any questions, and asking if there are any special instructions.
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Delivering forgotten materials and equipment to the crews
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Assigning jobs to the crews.
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Reviewing future jobs, and visiting them before they start, to identify potential problems (Job Walks).
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Identifying estimate errors, or job timeline issues, for future jobs and working with the Sales Team to correct them.
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Rearranges and reassigns crew members to handle bigger jobs, or when a crew is falling behind the target.
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Fills and updates the schedule board to make sure that all crews are productive and busy every day.
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